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A: 弊社は包装、医療機器、医薬品、化粧品、食品、飲料、接着剤などの業界向けの材料検査機器を専門とするメーカーです。本社は中国山東省済南市にあります。.

A: 中国からテスターを直接輸出しています。また、地域によっては現地代理店が販売とサポートを行っています。.

A: 通常、テスターはユニットごと納品され、取扱説明書には設置のための詳細な手順が記載されています。また、オンラインでの設置・試運転サポートも無料で行っております。.
A: はい、メーカーとして、私たちはすぐに問題を特定し、解決するためにユーザーを指導することができます。アフターセールスの報告を受けると、1営業日以内に対応し、次の8時間以内に解決策を提供します。.
A: Our warranty covers 12 months for manufacturing defects. Additionally, we offer lifelong technical support free of charge.
A: For standard models, the delivery time is 1-5 working days. Customized models typically require about 10-20 working days for delivery.
 

A: Yes, for standard units, we offer demonstrations and trials for interested customers. Please contact our sales team to schedule a session.

A: Yes, we maintain a stock of commonly needed spare parts. In case of replacement or additional parts, our customer support team can assist you.

A: Absolutely. We offer comprehensive training sessions either at our facility or through online platforms to ensure users are proficient in operating our equipment.
A: Yes, we offer customization options to tailor our testers to specific industry needs. Contact our sales team to discuss your requirements.
A: Yes, we provide international shipping for our material testers. Our logistics team ensures secure and timely delivery to customers worldwide through the optimum ways.

A: You can reach our customer support team through our hotline, email, or by submitting a message on our website. We are committed to prompt and efficient customer service.

A: Yes, our material testers are designed and manufactured to comply with relevant industry standards and regulations. We prioritize quality and adherence to guidelines.